Customer Testimonials

July 2022

 

Would like to say a big thank you to you both (Fred & Diane) for an excellent service, from ordering to delivery. So pleased with our bed and cabinets, 

Many thanks, Mr & Mrs Gittus, Dolores De Pacheco.

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Many thanks to the wonderful duo of Fred & Diane at The Furniture Store. If you want to get it right the first time, thats the place to go. Mr A. Pats. La Torre Golf.

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Hello Fred & Diane.

Just wanted to say how pleased my husband and I are for the service you provide. Fred goes above and beyond to help his customers. Cannot praise him highly enough. Mr & Mrs Atherton, Los Narejos.

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We just wanted to say a huge Thank you to Fred and Diane Lowe at the Furniture Store for our new bed.  The problem is we're now having trouble getting out of it in the morning's. If any of our friends are looking for quality beds, sofas, sofabeds and furniture at affordable prices with great customer service then look no further ! Can't recommend highly enough.... Thanks guys xx. Mr & Mrs Glazier. Pilar De La Horadada.

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Hi Diane, just wanted to say we are very pleased with the new bed and the guys who delivered it couldn’t have been more helpful. Can they give lessons to delivery guys in the UK ? Could be big business! Many thanks, Mr Foulger, El Mojon.

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Hi Fred mattress arrived and all is good. Looking forward to my first night. Thanks for the great service. Mr Birkby, Merseyside.

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Hi Fred & Diane, thanks for delivering our furniture, it looks great. Mrs Rennie, La Torre Golf Resort, Murcia.

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I am well and truly signed up to The Furniture Store satisfied customer club. Having contacted numerous furniture stores around the Murcia region looking for a specific size corner suite, I was blown away with Diane and Fred's co-operation to fulfil my needs with a selection of options and such an efficient service. When people get stressed about buying furniture, they have not visited Diane in her Showroom. She has so much experience and knowledge of the business it was a pleasure to spend my money with them. First class all round service from the showroom to your door. Will certainly use this Company again for any furniture changes to my property and suggest everybody who is looking for QUALITY Furniture should pay them a visit. Mr Comber. Condado De Alhama.

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I have been dealing with Fred and Diane over the last few months in furnishing my home in Spain. I had to do most of this remotely from my home in the UK and from my work in West Africa. My introduction to Fred and Diane has made this daunting task easy. Through the whole process, nothing has been too much trouble. Everything I have needed has been catered for. Their knowledge of product, quality of product and price has been excellent. The whole experience of purchasing and furnishing from abroad has been made easy due to their excellent customer service and “nothing is too difficult” approach. I shall continue to use ‘The Furniture Store’ and their services and recommend them to anyone looking for quality, service and price. 

Many thanks for your assistance over the period !! 

Mr S White , Los Dolses Villamartin, Glasgow, Angola.

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Just to say thank you for Mums memory foam mattress that we bought from you is brill and made a new woman of her in just a couple of months, Thank you, excellent service and delivery. Will recommended to all ! S. Thomason. Los Alcazares.

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We were introduced to The Furniture Store from our estate agent Peter. When we asked where we could get quality furniture at reasonable prices and good service. After one visit to the premises we purchased exactly what we were looking for, in view of the excellent service and value for money we received. The furniture was delivered on the dates promised, the payment terms were agreed and the after-sales service was first class. We will definitely buy again from the Furniture Store and have recommended them to many of our friends.

Thanks Billy & Elly (Los Alcazares).

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I used Fred & Diane at The Furniture Store to completely furnish my Villa on the Mar Menor 2. The quality, service and prices were excellent. The delivery was even completed while I was in the UK !

Mr Hodgson, Mar Menor 2. www.golfvillasmurcia.co.uk

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Hi Fred,

Furniture has arrived and we are very happy and pleased with them, they do look and feel perfect in our new apartment. I really would like to thank you very much for all your efforts. Wish you very nice time.

Lena. La Torre Golf & Stokholm Sweden.

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Fred & Diane have been absolutely wonderful, we have furnished our 2nd property through them (inside and out) and nothing is too much trouble.  You are warmly welcomed in their showroom, they know what will suit and fit any property and help you put together a wonderful array of furniture with absolutely no hard sell.  Delivery time to suit you, unpacked, put together and packaging taken away – fantastic!!   The Furniture Store -  there is nowhere else you need go!!!!   

Adrian & Angela Wilson, La Torre & Condado de Alhama

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Fred and Diane at The Furniture Store were wonderful to us when we furnished our Spanish home. We had all our beds and wooden furniture from them. Delivery was prompt and they bent over backwards to help us when we changed our minds about bed bases. The choice is excellent and the prices are really competitive. We can thoroughly recommend them to everyone, and intend to go back ourselves to complete our house."

Peter and Annie Holdsworth, La Tercia.

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We where lucky when we walked in to The Furniture Store and found staff that spoke english (not so strange consider the staff is english) and on top of that we found a wide and high class selection of furniture. It didn’t stop here, delivery was on the promised day and everything we purchased was delivered. Good quality, excellent service together with an attractive price made us happy customers.

Paul & Birgitta via Sweden. Polaris World Hacienda Riquelme.

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The main benefit in using Fred & Diane at The Furniture Store (aka Muebles Direct) is they provide a total managed service combined with peace of mind. After picking your furniture, either whilst in their shop or via their web site, you have no more to do apart from paying for it! This is not an issue as their prices are very competitive. They made all the arrangements with our developer for delivery and gaining access to our house for assembly etc. Communications were good at all times which is especially vital when you are not living in Spain permanently. I would strongly recommend them.

Regards, Bob. Polaris World Mar Menor.

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Thank you so much for all the assistance regarding the supply and delivery of the furniture ordered from your store.  We were delighted with your service and very happy that you could assist us quickly.  We would not hesitate to recommend your company.

Trevor & Family. Condado Alhama.

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Dear Fred & Diane, Just a quick note of thanks for looking after us so well with our current furniture purchases and also for a previous property just over 2 years ago. Your service was, & still is, first class & prices very competitive, hence the reason for buying from you for our second property.

All the best, W & N Jealous, Mar Menor II

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After checking out prices of several suppliers, we decided to purchase all the beds for our property at The Furniture Store. They were extremely helpful and flexible, which was a necessity, as we did not know exactly when we would take over our house. The friendly and professional manner in which they kept us informed and worked with us to fulfill our requirements was reassuring. Their prices are most competetive and they sourced the exact type of beds we required. We are very satisfied with the excellent service and quality of goods, and highly recommend them to others. Having confidence in suppliers that the goods will delivered as and when required is invaluable.

Mr. & Mrs. Barrett, Mar Menor Golf Resort.

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I managed to furnish a house by email whilst in the Antarctic. Nothing was ever too much trouble, even down to emailing pictures of fabric samples! A truely excellent service, with a friendly approach, huge product range and great prices. What more can you ask for !

J. Cox. Golf Invest, San Pedro Del Pinatar.

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Fred and Diane at The Furniture Store have been a total godsend for someone furnishing a villa whilst living in England. They been full of ideas and furniture suggestions as well as helpful local information. They kept me informed every step of the way, which when you are out of the country is vital. The range stocked in store is well chosen by them especially the dining, bedroom and outside furniture ranges. Overall they were by far and away the easiest and most pleasurable firm to deal with and I wish them all the luck in the World.

C. Jones, Mar Menor Phase I, Polaris World.

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The Furniture Store are one of those special furniture stores that tends to all your needs whether it be choice, delivery or payment. They have been very helpful in the initial furnishing of our property sorting out the delivery and installation, when we haven't even been in the same country. Friendly people who put your mind at rest. Thank you. S. Faye, Senorio De Roda.

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We used The Furniture Store after much searching for good quality furniture at reasonable prices. We looked at several furniture outlets from Torrevieja down to Cartagena and settled on The Furniture Store where Fred and Diane helped us with our selection. We furnished our whole house in one visit and would happily buy from and recommend that others should buy from The Furniture Store. Thanks again. Trevor And Lyn, Santiago De La Ribera.

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From the moment we met Fred & Diane, the personal service and care provided was fantastic. Their patience, understanding and "can do" attitude sincerely made a difference. They have helped us on our way to making our "place in paradise" and we can't thank them enough for everything they have done.   E. Rutley, La Azohia, Mazarron.

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I was absolutely delighted with both the quality of the service & workmanship of the goods. Hence have recommended yourselves to others & will be furnishing my second property with your goods which completes next year. It can be a nightmare shopping in a foreign country but with help & service from yourselves it was made much easier & enjoyable.

S. Millensted, Mar Menor Golf resort.

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